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Supervisor, Fulfillment Ops 1
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88398897

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  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Supervisor, Fulfillment Ops 1
Supervisor, Fulfillment Ops 1

Job Number:JO-1802-2520

Location:Martinsville, VA



We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients' promises become ours Learn more:

Supervisor Responsibilities Entail:

+ Supervises employees and processes in various Departments (Inbound, Outbound, Returns, Resolution) with both temporary associates and Radial Full Time Employees.

+ Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.

+ Assist Operations Manager in planning, prioritizing, and communicating shift directives to insure efficiency, accuracy and quality are met for all outbound related activities.

+ Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.

+ Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.

+ Implement specific objectives and performance measures for all shift personnel to maximize productivity.

+ Lead fulfillment special projects as needed.

+ Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat and DOT.

+ Accountable for achieving production objectives.

+ Monitor all production and personnel statistics and reporting in support of the department operation.

+ Reinforce policy and procedure compliance.

+ Participates in the Recruiting and Selection process

+ Conducts performance reviews and implements corrective action as appropriate

+ Responsible for implementing performance improvement plans and disciplinary actions

+ Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.

+ Solves/respond to production problems.

+ Demonstrates continuous initiative and provide recommendations for improving processes.


+ Previous lead/supervisory experience required

+ Minimum of 2 years' experience working in a warehouse, distribution or manufacturing environment

+ Strong process improvement skills (ability to develop and implement processes)

+ PC literate

+ Strong analytical and logistics skills

+ Strong leadership and interpersonal skills

+ Strong verbal and written communication skills

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

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